Europcar in Budapest

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comments 5

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  Hilde de Bruin

  :: 18 February 2018 18:52:02

  Brilliant, as always. Staff speaks good English, very friendly, no problem to extend the rental, all good. And brand new car, we pushed it past 10k km!!

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  Clyde Vassallo

  :: 19 August 2017 12:57:33

  TLDR: Avoid Europcar like the plague and book your car with Hertz. I have always booked with Europcar in the past but the branch in Budapest Airport is an absolute disaster. I am disgusted by their disregard for customers. We booked a car for 10.45pm and our plane landed early so we went to buy a couple of drinks from the supermarket in the terminal. We went to the Europcar booth by 10.00pm. No one was there so we waited... for over an hour. Eventually we managed to get hold of an employee of Europcar by phone who told us that our car had been hired to another customer and we would have to wait till 8am to get a car. He also explained that it is their NORMAL procedure: to give out the customer's car a fixed time after landing, regardless of the preagreed time when booking. If not for a super awesome guy from Hertz who helped us out and hired us a car for a similar price, we would have had to wait for 10hrs in the airport. Hats off to Hertz and shame on Europcar. I'll be avoiding Europcar in the future and you should too.

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  Viktor Kobzak

  :: 06 July 2017 21:41:12

  так себе

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  Denis Baranov

  :: 22 March 2017 12:21:08

  Брал машину VW Up. Не уложился со временем, взяли за полдня. Считаю гуманно. Не придирались к сдаче авто. Считаю тоже +

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  Christian Malchus

  :: 07 April 2016 15:14:56

  Sehr unfreundliche Mitarbeiter vor Ort. Die waren zu dritt und hatten überhaupt keine Lust uns ein Auto zu vermieten. Auf unfreundlichste Art und Weise sind wir abgefertigt worden und des Schalters verwiesen. Hätte ich es nicht selber erlebt würde ich es nicht glauben. Es schien so als hätten sie was gegen deutsche Touristen.