Baltex Home Kft. i Törökbálint

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kommentar 2

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  David Fick

  :: 07 February 2018 14:54:50

  I have ordered from Baltex several times now and I am completely happy with the service and products I received. Highly recommended.

• en

  Eric Sievers

  :: 17 August 2017 17:40:46

  We ordered furniture with an 8-12 week delivery time, paid a deposit for delivery in week 15 on a certain day and never heard from them again although we knew they wouldn't deliver until we paid the final instalment. So two days before the delivery date, we visited them and were told there was a delay. No communication. They even invented a ridiculous story about how it was our fault, at which point we dragged up all the documentation about how we paid same day they issued an invoice and answered every e-mail within hours and so never caused any delay. So then they completely changed from blaming us to blame their supplier, to which we responded that that was irrelevant to us. When would it come? They wouldn't say, other that to say that "in our opinion, there's no difference" between a week 20 delivery or a week 12 delivery. So we asked for a refund, and they said, "sure but put it in e-mail." So we did, and now they refuse to issue a refund because it's all their supplier's fault and they've done nothing wrong. In short- never give these people a down payment and don't equate great imported furniture with anything approaching decent local customer service. Looks like we're going to court with these guys.